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Fashion Portrait

Before You Book

As your go-to hair salon, It is our goal to make sure your experience at our salon is not just everything you want it to be for your hair, but also for your health and safety.

Please read the following list of procedures we have set in place, for both valued clients and employees.

  • Cancellation Policy: We value your time, please value ours.

    • Cerilli's allows guests to cancel their appointments up to 48 hours in advance.

    • In the event of a missed appointment, a cancellation fee of 50% will apply. This fee must be paid in order to book future appointments.

  • Please show up on time!

    • "5 minutes early is on time, on time is late and late is unacceptable!" by the author Eric Jerome Dickey.

  • Running super later! It is important to note that we will hold your appointment for an extended period of 15 minutes, after which your appointment will be considered cancelled.

    • At this time our cancellation fee applies before re-booking.

  • Feeling unwell, sniffles, hacking cough, cold, or anything else you might NOT want to share with our staff? Please call and let us know, we will be happy to reschedule for your safety and the safety and wellbeing of our staff.

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